Privacy Policy
At Homebound Agencies Ltd, your privacy is our priority. This Privacy Policy explains what personal data we collect, how we use and share that data, and the controls and rights you have over your information. We are committed to protecting the privacy and confidentiality of our clients, users, and visitors in accordance with global data protection standards, including the General Data Protection Regulation (GDPR), Kenya Data Protection Act, and other relevant laws.
1. Personal Data We Collect
Homebound Agencies Ltd collects data from you through our interaction with you. The following categories of personal data are collected depending on your interaction with our services:
a. Information You Provide Directly
- Contact Information: Name, email address, phone number, physical address
- Professional Data: Job title, company name, industry, and employment information
- Project Information: Scope, requirements, and business goals provided during consultations
b. Automatically Collected Information
- Device and Usage Data: IP address, browser type, operating system, pages visited, time spent, and referring URL
- Geolocation Data: Depending on device settings and user permissions
- Cookies and Tracking Data: Via analytics tools, session tracking, and crash logs
- System Logs: Error reports, performance data, and system metrics
c. Information from Third-Party Sources
- Business Partners: Information shared by our trusted business partners
- Public Sources: Information available in public records or social media
- Service Providers: Data provided by third-party service providers
2. How We Use Personal Data
We use your personal data for various purposes, categorized as follows:
a. Service Delivery and Operations
- Providing and maintaining our services
- Delivering technical support and customer service
- Managing and improving our website and services
b. Business Operations
- Analyzing usage patterns and trends
- Developing new products and services
- Conducting research and analysis
- Managing business relationships
c. Security and Compliance
- Preventing fraud and unauthorized access
- Ensuring system security and integrity
- Complying with legal obligations
- Protecting our rights and property
d. Communication and Marketing
- Sending service-related notifications
- Providing updates about our services
- Responding to inquiries and feedback
4. How to Access and Control Your Personal Data
You have several rights regarding your personal data:
a. Access and Portability
- Request a copy of your personal data
- Access your data in a structured format
- Transfer your data to another service
b. Correction and Deletion
- Update inaccurate information
- Request deletion of your data
- Object to data processing
c. Consent Management
- Withdraw consent at any time
- Opt-out of marketing communications
- Manage cookie preferences
d. Data Processing Controls
- Restrict processing of your data
- Request data processing limitations
6. Services Provided by Homebound Agencies Ltd
Ethical Recruitment
Pre-Departure Training
Documentation Assistance
Reintegration Support
Labour Mobility Advisory
Job Matching & Screening
Contract Management
Worker Welfare Monitoring
Stakeholder Partnerships
Personalized Career Guidance & Mentorship
Labour Market Insights for Employers
CV Writing & Interview Coaching
7. Collection of Data from Children
Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from children under 13. If we learn we have collected personal data from a child under 13, we will delete that information.
8. Other Important Privacy Information
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- End-to-end encryption (SSL/TLS)
- Role-based access control (RBAC)
- Firewalls and DDoS protection
- Data anonymization and masking
- Regular security audits and vulnerability assessments
Where We Process Your Data
Cloud regions where our infrastructure is hosted. We ensure that any international data transfers comply with relevant data protection laws and that adequate safeguards are in place.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After the retention period, your data is securely deleted or anonymized.
Contact Us
For any inquiries, concerns, or data subject rights requests, please contact:
Homebound Agencies Ltd
Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes.
By using our services, you acknowledge that you have read and understood this Privacy Policy.